My StoRieS

Sunday, September 27, 2009

ok...finally i am back here to clean my tis super duper dusty blog...been too tire to blog...and dunnoe wat to write also...coz life have been quite boring...HaHa...

anyway...i feel like blogging now...apart tat i did not blog for a long time...haven been updating wat is going on in my life...a life tat have some laughter and of coz...angry stuff...realli angry stuff...

when everytime i open my internet browser...and saw my blog...i feel like scrap off wat i have wrote in my previous post...coz i serious dun feel tat way now...i feel sucky working there...everytime i go work i feel so sick...so sick to face tat group of BITCHES...so sick to witness the poor management of the store operation division...so sick of the job tat i am doing now...

i noe tat working in the service line is not an easy thing...coz we need to face all sort of ppl and meet their demands...all these is expected and is wat we as a service provider need to deal wif...and some customer can realli give you a bad day...and it sucks more when ur own ppl...ur own colleague is making ur day worst...it realli dun feel good at all...and it is veri discouraging...

Kino have been keep emphasising on good service...quality service... service quality...but wat is the use of saying tat through ur mouth??? we are trying to give the best service we could...customer being demanding and unreasonable...we take it...BUT...when the management make our day worse and make us feel so discouraging to work...how you expect us to provide good service???

i begin to dislike...but more of hate...tis job ever since i got train to do recep...and when i noe the truth...i hate tis job...the management more...first...we got a full time receptionist...coz the recep job is too stress so she demanded to do cashiering...since she and the section chief of our store administration department is best frenz...so she got her wish and get to do cashiering...and we have to go and learn recep...

secondly...we got 9 lines to answer...on busy days...it is stressful to sit along at the recep table dealing wif so many calls...while you are handling 1 customer...the calls is keep coming in and you start to see the light light up 1 after another...and the ringing of the telephone is realli irritating...and it is more irritating and frustrating when the department merchandiser dun answer the call or they are busy serving walk-in customer...and it is worst when customer are veri rude on the phone tat you feel like shouting at them...dun understand why some ppl are so mean...since you cant wait...den come down to the store and look for the books you wan la...not like you got no legs and there is no public transport to bring you here...why wan to call and when need you to wait...you get urself angry and make a big fuss abt it...wat is the point of you getting urself into tis kind of situation...why so dumb...

thirdly...other den answering phone calls...recep still need to count charge slips...take letters...take note of the fax...update the manager white board...play event CD...and some other stuff to do...like WHAT THE HELL is tis...

forth...we noe and understand tat our " dear " receptionist job is tough...we dun mind helping her...but the least she shld do recep for like half of the month...and not like now...we are having more recep days den her...tis month i already cover her 2 times...and she still escape from the job...and she dun appreciate our help...instead she being sarcastic to us and when she have to do recep coz the recep of tat day is sick and take MC...she get piss off...WHAT THE FUCK is tis...she is totally 1 BITCH...is like HELLO...we are doing you a favour...and tis is the attitude tat you show us...

and when the first time i have to cover her for recep...and i show tat i am angry wif her...at least i showed and tell you tat I AM FUCKING PISS OFF WIF YOU...the next day when onli left the 2 of us in the changing room...she slam her locker door and push the door harshly and walk out...i was like DOTS...you not happy wif me say la...dun show tat kind of CHILDISH ACT TO ME...IF YOU THINK I BEING SOFT MEANS I AM NICE TO BULLY...I SO GOING TO PROVE YOU WRONG...

fifth...i cant do anything abt tis current PATHETIC situation...no matter i complain or voice it out...NO CHANGES will be done and things will still be the same...coz our section chief is playing favouritism towards her...so WTF...

ever since i start to do the recep job and tat BITCH piss me off...and all the flaws of the management start to show...i have been scolding alots of vulgarity...the frequency of me scolding F word is increasing...coz she is just 1 devil tat will drive you to tat extend...

anyway i plan to quit at the end of Oct...my initial plan is to work and help them till after Christmas...but now...I NOT GOING TO CARE...since they dun even CARE abt our feelings den WHY SHLD I CARE ABT THEIRS...just tat i will miss my frenz there...we have great time tgt...ppl like Mala...my best entertainment...and the person tat share the same misery as me...Fong Yee...Bee Koon...Xue Ling...Meow Theng...my chatting mates...Chris...the guy wif evil plans and support me...Kok Yong...the quiet guy...who i like to disturb him...coz he too quiet...even when he laught...just the smile...no sound come out 1... -.-" ...Jie Han...the guy wif lots of jokes and weird theories...Jun Hou...the Hanna Montana...look like a sporty person...but when he open his mouth and talk...OMG...his whole image spoil...Puay Hong...the lady who like to tell me all the nice food...Lay Keng...my teacher and the funny aunty...and Miko...my locker mate...

if the management not so SUCKY...i would like to stay alittle longer...coz it is realli nice working wif my frenz there...anyway...i plan to go back to landscape field or maybe find others job...i guess i will be more happy being a drafter...den working in tat DAMN PLACE...at least i do wat i study...

shall end here...there is alot of happening...just tat it is too much for me to list it out...and i need to slp... =)

MooDy
LiNen

Random Quotes: " how is ur day wif tat 90 degree..."

Updated@3:39 AM

Thursday, July 16, 2009

ok...i noe the time now is veri early and i suppose to be in my dreamland...but instead i am sitting in front of my laptop and blogging...anyway...it is my off day...so i can afford to slp late...HaHa...

1 good news to me...I AM NOW A CONFIRM STAFF OF BOOKS KINOKUNIYA...HaHa...i got my staff card and a new name tag...at the same time...my trainee tag left me...i am no longer a trainee...and things feel different being a confirm staff...

the way i handle things...handle situation...and my knowledge of the store...wat to do when tis or tat happened...and have to be clear of all the cashiering stuff...and most importantly cant make those stupid mistake when i still a trainee...well...it just feel so different...and i try to get used to wearing my new name tag...

but somehow i feel tat it will be a good experience working in Kino...experience in handling different types of customers be it either local or tourist...and i am still training my EQ when came to those nasty and troublesome customer...i believe all these will be beneficial to me if i realli wan to go into the tourism industry...it is all abt customer service...Going the Extra Miles...HaHa...

during my 3 months at Kino...wat i feel most satisfying is when customers appreciate ur service and thank you...also when helping customer...directing them to the correct department and gotten the book they wan...came to ur counter to make the payment and leave the shop happily...and of coz meet some realli nice and friendly ppl who can realli brighten up ur day...

frankly speaking...i do enjoy working there...and it feel great to work in such a HUGE bookstore (largest store in South-East Asia)...and my colleague are nice too...but i guess i wont stay there forever...HaHa...i wan to try other jobs too...HaHa...

shall write till here...nite... =)

HaPpY
LiNen

Random Quotes: " Service Quality Vs Quality Service..."

Updated@3:02 AM

Sunday, June 21, 2009

it has been sometime since i last blog...frankly speaking i also dunnoe wat to blog...LOL...cant be just blog abt work rite...tat will be so boring...and it will onli be my complain abt work and those weird customers...anyway...i not going to make any complains abt any customer here today...i am here to blog abt a band in Taiwan...they are...*drum roll*...DCW a.k.a 东城卫...

the song tat you heard in my blog...够爱...is 1 of the song from 东城卫...ppl who have watch The X-Family (终极一家) will noe tis song and noe 东城卫...as they have appear in tat show...the rhythm part is written by Xiu (修)...and the lyrics is written by A Chord...another talented guy who just release his album not long ago...

anyway i wan to intro 东城卫 is coz i find them special...i dunnoe how to said...some how they just caught my attention...and they work hard for their dreams...i guess hard working ppl caught my attention...HaHa...

and my fav. member in the group is Xiu （脩)...the leader of the grp...not onli tat he got the looks...also coz of his talent...and he can realli play the guitar veri well...and he can act well too...ppl who have watch The X-Family will noe him...his role in X- Family is 呼延觉罗.脩...and his role in his lastest drama K.O 3an Guo is 刘备...whereby his acting have improve alot more from The X-Family...he is realli cute and charming in tat show...HaHa...

although 东城卫 is still not as good as band like MayDay and Soda Green...but i believe they will be better and better...东城卫 GANBATEH...

here are some of the songs by 东城卫
1. 泪了
词：脩
曲：脩
演唱：曾沛慈

2. 终极三国
词：脩
曲：脩
演唱：曾沛慈

3. 以战止战
词：脩
曲：脩
演唱：脩

Xiu...陈德修... =)

from left Ming...A Chord...Deng...Xiu & Jie...

(A Chord is not in the grp)

Sick
LiNen

Updated@9:51 PM

Thursday, May 28, 2009

YEAH!!! I GRADUATED LE...

3 years of studies in SP...finally i got my diploma and graduated from SP...Diploma in Landscape Architecture...all the hard work have been paid off...wearing the robe...get on the stage of the Convention Centre...getting the scroll and the transcript...the feeling was GREAT and INDESCRIBABLE...

and today get to see many of my peers again...after like 2 months...and get to see frenz in other courses tat i dun get to see them so often...like Jasmine...i miss her lots...give her a BIG HUG when i saw her...HaHa...and a MUST thing to do is to take pictures together...lots of pictures...i realli going to miss you guys...meet out someday...

and LOTS OF THANKS to my dearest lecturers...Mr Sunny...Mr Idris...Mdm Zai...THANKS for all the guide and guidance...and always helping us out...giving us advice for our project...i will always rmb your all...

and didnt get to take picture wif some of my peers...sadded...and my other graduation pic i post at my facebook...anyway...wish everybody All The Best in ur future... =)

group pic 1

group pic 2

HapPy
LiNen

Updated@11:36 PM

Saturday, May 16, 2009

its been a long time since i last blog...it is my off day again and feel tat there is a need to update tis blog a little...

work is still ok...just tat sometime will meet some realli veri damn it customers...which still can be handle...but there are also some good ones too...those tat appreciate ur service...but tis job is a little stress...have to be veri careful and try not to make mistake...frankly speaking i do make some stupid mistakes...but still manage to solve it...tats working life...

somehow i kinda like tis job...coz you get to meet different ppl from different country...mostly will be Japanese...France...American...i have to say Japanese guys are cute when they speak English...although the pronunciation is not tat accurate...but you will just find it cute...not like when a Singaporean pronoun English word wrongly will give you a feeling of eeeewwww...instead of cute...

and working at Orchard Main Store...you can get to see celebrities...Felicia Chin come to my counter to make payment before...and i got saw Ben Yeo wif his wife...Yang Li Na (Lee Nan Xing's Ex-wife sister)...tats so far i have seen...my frenz got serve before Zoe Tay...Joanna Peh...Stefanie Sun...so if you wan to see celebrities...maybe you can try ur luck and come to Takashimaya Kinokuniya and walk around the store and see whether you can get to meet 1 of them(when you got nothing better to do...LOL)...HaHa...

recently have been kinda tired...tired from work and other things...you noe...there are somethings i dun wish to recall and dun wan to go and think abt it anymore...and i am happy wif life now...happy tat i am free from tat place...a place tat i might get to meet you...and refresh back my those unhappy memories...but recently...i was asked question regarding you again...actually i am sick and tired of answering those questions...i seriously dunnoe how to answer...and ppl might not be able to understand how i feel...and also dunnoe how the whole situation is...coz nobody wan to tok abt it...i guess coz IT IS RIDICULOUS...i myself find it veri RIDICULOUS tat why i have did thing like tat last time...why am i so stupid...i guess my brain just wasnt functioning...

over these years i have enuf...realli enuf...all the heartache... misery...tears...frastrustion...disappointment...waiting...is enuf to kill me...and ppl just dun understand how i feel...cant stand in my shoes and think...and is like ALL IS MY FAULT...onli those close ones noe my feelings...wat is meant to be will be together...wat is not meant to be will not together...there is no point of forcing even you feel like huh...why like tat...it is just like oil and water cant be mixed together...oil will always float on water...

there is a saying tat rather late den never...but sometimes...late and its never...you noe...sometime you missed something...you can nv get it back...it is gone and it is realli gone...and i have to admit tat i have change...change in my mindset...my thinking...alot of things have happened within these 2 years...i lost 3 of my love ones...and other things tat have happened...things tat make you grow up...i longer the person i am 2 years ago...there is alot of things tat i dun wish to say out...things tat ppl dunnoe...things tat i trying to find ways to make it better...

but i am NOT TRYING TO BLAME ANYBODY HERE...i just need to say it out so tat ppl can understand things a little better and GIVE ME SOME SPACE TO BREATHE...i already have alot of problems already...especially family problems...i dun have a happy family like wat ppl tot i might have...i seriously dunnoe how to make things better...i wish my sis can share wif me wats is on her mind...her problems...i wish i can help her in some ways or another...but she just dun tell me...i feel helpless...i feel tat i am such a failure sister...and it is just so difficult when ur parents dun love each other anymore and they are together just for the sake of together...and how much i hate it when my mum is showering me wif all the money issue...sometime i just find tat it is so hard to work towards my dream...but i will hold on strong...

i am a person tat is not good at expression myself...so dun try to ask me questions tat i dun wan to answer...coz i dunnoe how to answer you...wat i need and wan is a tough shoulder tat i can lean on and not just something for fun and for the sake of having it...if you just wan someone for the sake of having...PLS LEAVE ME ALONE...i meant it seriously...

again...I DUN WAN TO BLAME ANYBODY...i shall take it all...shall write until here...

TiReD
LiNen

Updated@4:24 AM

Wednesday, April 22, 2009

not much time to blog...and feeling tired after work...shall update my blog when i got my off day from work... =)

LiNen

Updated@1:37 AM

Thursday, April 02, 2009

it has been a long time since i last wrote down my tots and feelings in tis blog...it has also been a long time since i have post an entry abt myself in tis blog...so here i am back again to wrote abt some of the thinking i have for quite sometime...the tots tat keep coming into my mind recently...

and now is already 2 plus am in the night...listening to Sundial Dreams while i typing tis entry...yes...i am a night person...i love the night...coz it is quiet and it is a good time for some reflecting and deep thinking...

Have you ever think of wat is ur passion???
Wat you really wan to do???
Your future??? Any planning abt it???

these questions have been popping up to me since the beginning of Year 3 in poly...as all ppl shld noe tat after Year 3...for the ladies...they will be either working or further studies...for the guys is either NS or further studies...

when these questions came into my mind...i feel tat i have to do some serious thinking abt it...as i feel tat it is veri important to think abt it...worry...uncertain...lost...confusion...dilemma...all these kind of feeling arise at the same time...

i have talk to some of my classmates abt it...and they feel the same way too...it wasnt realli surprising tat everyone feel tat way...as i believe tat is part of growing up whereby you are searching and exploring wat you wan to do in life...and wat you plan to do in the future...

as a 21 years old adult...i feel tat...i shldnt and cant waste anymore time doing nothing and something not i wan in the future or in life...therefore after some deep thinking i am veri cleared tat i dun wan to continue wif landscaping...i noe my passion for it had decreases long time ago and i am not talented or suitable to be in tat line...since tats the case...i wont waste my time to persuade a degree or a master in landscape...there is no point to study something for the SAKE of studying just because you studied tat course in poly...it will onli be a waste of time and making things difficult for urself...and ended up got so stressed up wif all those project and deadlines...it will onli drive ppl CRAZY...

but i do noe wat is my passion...i noe my passion is in photography...i just love to take my camera snapping beautiful moments...things...plants...landscape...architectural buildings...at the same time i noe tat there is still alot of rooms of improvement for me to make...also alot to learn...and there is a point tat i am trying veri hard to break through...the things tat i feel lack of in the picture tat i took...which is LIFE...everytime i took pictures...although at tat moment i feel tat it is nice...but after a few more look at it...i feel tat it lack of LIFE...and perhaps confident too...

another things is...after attended the career and educational fair wif Pei Ling...i found tat i have great interest for tourism too...i dunnoe why...perhaps i love to meet ppl from different countries...i just feel like studying it...tat was my first choice when choosing for course...but the cut off point was too low...cant make it...sadded...but of coz have to think carefully again...nv be too impulsive...

but now the most important thing is to earn money first...earn for my sch fee...coz i dun wan my parents to pay for my education fees...i just hate it when they shower me wif all the money issues...i rather be more independant...

maybe i shall take up a photography course too...earning for my Canon ESO camera also...HaHa...my target...and of coz wan to try other type of cameras like Polaroid and fish eye...and lomo too...i love the effect and the colour of lomo pictures...hmmm...i wonder is there any degree in photography??? if ur noe there is any...do inform me abt it...

oh my...there is another thing tat i feel like trying too...which is writing a chinese novel...love stories...i have tots of the names for my characters...but haven tot of the title and the storyline yet...maybe i shall think abt it too...or any of you have some touching love story wan to tell me...wan to have more inspiration...HaHa...

anyway...one step at a time...have to plan also...and i guess i need more confident...assurance...and encouragement to help me move forward...ganbateh...

and having an interview coming tue...hope they dun fly me kite again like the last one...tsk tsk...wish me luck... =)

SiaN
LiNen

Random Quote: " you never try...you never know..."

Updated@2:39 AM